Privacy Policy

UPDATED: AUGUST 6, 2018

Welcome to Flowertown.com (the “Site”) and related sub-domains, mobile and/or software applications, provided by Flowertown Holdings, LLC., and its affiliates, subsidiaries, parent company and other related companies (“Us”, “We”, or Flowertown). This Flowertown Privacy Policy (“Policy”) describes the information we gather from you when you use the Site, mobile applications, and related services (together, the “Services”) and how we use, process, and disclose that information. We may add to this Policy with other notices. We may also post additional privacy statements for some portions of the Services. By submitting personal information through our Services, you expressly consent to the transfer of your personal data to our servers in the U.S. for our collection, use, and disclosure in accordance with this Policy.

Information We Collect from You Through Your Use of the Site

Our Service: When you use our service, you affirmatively consent to the Terms of Service and Privacy Policy. You may provide us with additional information by filling in forms on the Site or by corresponding with us by phone, text, email, live chat, or otherwise. When you create an account Service, we collect the following types of information from you:

  • Name;
  • Contact information such as your email address and phone number;
  • Demographics information such as your gender and location;
  • Any other information that you provide us, such as reviews, content, and bio.

We automatically collect information about how you use our services, for example, pages you have viewed. We also collect certain technical information about your device including your Internet protocol address, geo-location information, your browser type, language and identifying information, your operating system and application version, device types, device model and manufacturer, device identifiers, and your device operating system type and version.

Cookies and Tracking Technologies: We also use cookies, Web beacons, and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. Cookies are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which usually stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. We also use cookies for data analytics purposes, including from Google Analytics. You should consult your web browser to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of our Platform. Web beacons are digital images that are used to log information on the Services or in our emails. We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use Web beacons to tell if you open or act on our emails.

Others, including third-party analytics service providers and advertising partners, may also collect personally identifiable information about your online activities over time and across different Web sites when you use our Services, including as described in this Privacy Policy. This Policy does not apply to and we are not responsible for those other parties. Third-party analytics services may use cookies and web beacons through our Site (for example Google Analytics) and platform device identifiers and software agents on and through our mobile Services to provide us with information about how you use and interact with our Site. We encourage you to review the privacy policies of these third parties to learn about your choices about information they collect from you.

Social Network Services: If you create an account using, or otherwise connect your account to, a social networking services account (e.g. Twitter or Facebook), we may also collect information provided to us by such social networking service including for example your: name; email address; birthday; geographic location; interests; profile picture; gender; networks; user ID; list of friends; and any information you have made public on such social networking account.

Your Sharing of Your Information

The Flowertown Services may allow you to connect and share your actions, comments, content, profile, and information publicly or with other people. You may control some of the categories of personal information shared via your profile from the account settings menu on the Site. Please be mindful of your own privacy needs as you choose who to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others.

The Services may also provide you with the option to share certain information from your Flowertown account with social networking services like Facebook, Google, or Twitter. We are not responsible for the use or re-sharing by others of any of your information once it is made public. If you do not want your information to be made public, you should not use the Flowertown Services in this manner and/or you should adjust your privacy settings on the applicable social networking service accordingly. We are not responsible for and we do not control these social networking services privacy practices. Please review the applicable privacy policy for information about how they use your information.

How Flowertown Uses Your Information

Flowertown generally uses your information to:

  • Facilitate the creation of and secure your account on the Services;
  • Identify you as a user in our system;
  • Provide, personalize, and improve the Services;
  • Communicate with you about your use of the Services;
  • Develop new products and services;
  • Customize the advertising you view and recommend content;
  • Fulfill your requests;
  • Send newsletters, surveys, offers, and promotional materials related to the Services and for other marketing purposes of
    Flowertown using your contact information;
  • Protect, investigate, and prevent potentially fraudulent, unauthorized, or illegal activities;
  • Protect our rights and the rights of other users; and
  • As otherwise described in this Privacy Policy or in notices we provided to you.
  • We may also use your information to verify your geographic location. We may use your geographic location data to personalize our Service, to recommend content, determine whether the information you have requested is available in your location. If Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, Flowertown may use it for any business purpose.

How Flowertown Discloses Your Information

We may share your information as follows:

  • We may share your personal information with your consent or at your direction.
  • We may also share your personal information with others who perform services on our behalf.
  • We may share your information with third-party service providers to fulfill your requests.
  • We may disclose your information if we believe we are required to do so by law, or to comply with a court order, judicial or other government subpoena, or warrant.
  • We also may disclose your information if we believe doing so is appropriate or necessary to prevent any liability, or fraudulent, abusive, or unlawful uses or to protect Flowertown and our Services; or any rights, property, or personal safety of Flowertown or others.
  • In the event that Flowertown is or may be acquired by or merged with another company or involved in any other business deal (or negotiation of a business deal) involving sale or transfer of all or part of our business or assets, we may transfer or assign your information as part of or in connection with the transaction. Finally, in the event of insolvency, bankruptcy, or receivership, information may be transferred as a business asset.
  • We may also share aggregated and anonymized data with our partners, advertisers, and other third parties.

Third-Party Advertisers and Links

We permit advertisements to be delivered to you by third-party Internet advertising companies (also called ad networks or network advertisers). These companies may use cookies, Web beacons, platform device identifiers, software agents, and other technologies to collect non-personally identifiable information about your visits over time on our Service and across other websites to deliver advertisements to you targeted to your interests, measure their effectiveness and personalize advertising content, and to understand the usage and visitation of the Services and the other applications and websites tracked by these advertising companies. We do not have access to or control over cookies, Web beacons, platform device identifiers, software agents, or other technologies that they may use. We are not responsible for the privacy practices of third party advertisers. You should check the privacy policy of the third-party advertiser to determine how it handles information it separately collects from you.

Data Security and Transfer

Flowertown takes commercially reasonable steps to help protect your Information against loss, misuse, and unauthorized access, or disclosure. No company can fully prevent security risks, however. While we strive to protect your personal information, we cannot guarantee its absolute security.

Flowertown may also process information that constitutes your personal information for direct marketing purposes and you have a right to object to Flowertown’s use of your personal information for this purpose at any time.

Information Choices

You may opt out of receiving marketing/promotional emails from Flowertown by following the instructions in those emails or by reviewing the settings in your account. You may opt out of receiving marketing/promotional text messages from Flowertown at any time by replying STOP to a marketing/promotional text message. You may opt out of marketing/promotional emails by updating your settings in your Flowertown account. If you opt out of receiving marketing/promotional emails and/or text messages, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also send requests about your personal information, including changes to your contact preferences, changes to or deletions of your information or content you post, and requests to opt-out of sharing your personal information with third parties by emailing [email protected]. Please note that deletion of your personal information or content does not ensure complete or comprehensive removal of the content or information posted on the Services.

When you visit the Site, we and others give you the following choices about use of mechanisms for tracking, including tracking of your online activities over time and across different websites and online services by third parties. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies from our Site or from third parties. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. You may decline to share certain data with Flowertown, in which case we may not be able to provide you with some of the features and functionality of the Site or Service. You may have the right to know what personal information Flowertown has about you and to correct any inaccuracies. Please direct any such requests by email to [email protected].

Changes and Updates to this Privacy Policy

From time to time, we may revise the Policy. To help you stay current of any changes, we note the date the Privacy Policy was last updated above. You agree to review the Policy periodically so that you are aware of any modifications. Continued use of Flowertown Site or Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Flowertown Contact Information

Please contact Flowertown with any questions or comments about this Policy, your information, our third-party disclosure practices, or your consent choices.

Flowertown Holdings, LLC
12130 Millennium Drive
Playa Vista, CA 90094
[email protected]